Shipping Policy

You will receive a notification on your registered email address as soon as your order is placed. You will receive information on the product / Products you have ordered from us along with an Order Number. If you have any questions, please email us at info@venusfoods.net or give us a call at +91 99877 87533.

The majority of orders that are placed before 10 AM are sent the same business day. After this time, orders are shipped the next day. You will receive an email from us as soon as your order leaves our warehouse with the tracking information for your order and a link to the tracking page.

If it is a domestic order, it will take 4–5 business days for it to reach you. Orders shipped internationally will arrive in 10 to 12 business days.

All orders for delivery within the country are sent via Bluedart, FedEx, DTDC, Delhivery, and E Com Express. FedEx and DHL are used to dispatch every order overseas.

A shipping fee of Rs. 75/- must be paid for any order that is less than Rs. 750. Orders of Rs. 750 or more qualify for free shipping.

A fee of Rs. 75 will be applied to orders that are Cash on Delivery (COD).

Delivery delays might occur during local disruptions, national or international holidays, severe weather, celebrations, natural disasters, and other unforeseen events. When this happens, a member of our customer service team will contact you to let you know how your order is doing. If you have any questions, please don't hesitate to email us at info@venusfoods.net or give us a call at +91 99877 87533.

Order cancellation requests must be made within 24 hours of placing the order. Under no circumstances will we be able to cancel your order once product/ Products have arrived from our warehouse. Send us an email at info@venusfoods.net requesting the cancellation with your order number in the subject line. Please visit our Refund Policy Page for information on payment refunds.